Hourly, and “we’ll see.”
- The quote shows up after the work has started
- Reports written for other IT people, not your office manager
- Support by ticket number, reply by Thursday
- Extra line items labelled “discovery”
Front desk, 8:04am
Managed IT & security · Brooklyn, NY
You want your patient files locked down. Here’s how that actually happens.
Sorvana is a small Brooklyn crew that runs HIPAA-minded security checkups, hardens your computers and network, and picks up when the front desk calls. One flat fee, written down before we touch anything.
What it costs
Meter running, or number written down?
Most clinics have only ever bought IT by the hour. Here’s the difference when somebody says the price first.
$750
flat, for the security risk assessment.
- The number is in writing before we visit
- A report your office manager can actually read
- A fix list ranked by “do this Monday”
- Want us to do the fixing? The workstation & backup overhaul is $1,200 flat
Prices are per engagement. Bigger clinics get a quote in writing, same deal.
How we work
Who’s on the other end of your ticket
We’ve stood behind enough front desks to know the real security problems: the sticky note, the shared login, the router nobody’s opened since 2016.
01 · The assessment
We walk your office before we judge it.
We look at every workstation, the router in the supply closet, who still has the old receptionist’s login, and where your backups really go. You get a plain-English report and a fix list ranked by what to do first.
Security risk assessment · $750 flat
Book the assessment
02 · The overhaul
Every workstation patched, encrypted and backed up.
Full-disk encryption, updates that never interrupt a cleaning, MFA on email, and an offsite backup we test by restoring a real file in front of you. Usually half a day on site for a small clinic.
Workstation & backup overhaul · $1,200 flat
Get the overhaul on the calendar
03 · The after
A real person answers when the schedule goes sideways.
Remote support covers the printer that won’t print, the imaging PC that froze at 9:02, and the new hire who needs a login by Thursday. We work around your chairs, not through them: changes happen at lunch or after Friday’s 3pm close.
Remote support · $340/month, up to 10 devices
Ask about support
The price list
What it costs, line by line
Every price is per engagement and quoted in writing after a quick call. Not sure what you need? Text us a photo of your server closet. We’ve seen worse. Probably.
Card, ACH or check. Invoiced after the work, never before.
Security risk assessment
$750- HIPAA-focused review of devices, network, accounts and backups
- Plain-English report and a ranked fix list
- A 30-minute readout with your team
Workstation & backup overhaul
$1,200- Up to 10 workstations encrypted, patched, MFA on
- Offsite backup, with a real test restore
- Old logins and shared passwords retired
Network & Wi-Fi lockdown
$980- Guest Wi-Fi split off from the patient-data network
- Firewall rules set, ISP router replaced or locked
- Every cable and port labelled
Remote support plan
$340 / month- Up to 10 devices, unlimited requests
- Every request answered the same business day
- A monthly one-page patch report
Phishing & HIPAA lunch huddle
$295- 45 minutes with the whole team, at your lunch hour
- Real phishing examples, not stock slides
- A one-page cheat sheet for the front desk
“Something’s wrong right now”
from $425- Ransomware scare, lost laptop, locked-out account
- Remote triage first, on site if needed
- Call (917) 696-6178 during office hours
The questions people actually ask
Is a flat fee really flat?
Yes. We scope it after a short call and a look at your setup, write the number down, and that’s the number. If we find something big mid-job, we stop and ask you first.
Will this make us HIPAA compliant?
No IT vendor can hand you a compliance badge, so be wary of anyone who does. The assessment gives you the security risk analysis HIPAA expects you to have, plus the technical fixes. Policies and staff training stay yours; we help with the tech side.
We’re a three-chair practice. Too small?
Small is the whole point. Our clients have one front desk, a handful of workstations and nobody whose job title says “IT.”
Do you have to be on site?
For the assessment and the overhaul, we visit your Brooklyn office. For support, it’s remote almost every time, and faster for it.
How a first engagement runs
From first text to locked down
Two weeks, front desk to firewall. Here’s the rough calendar.
- Day 1
You call or text
We ask five plain questions: how many computers, what software, who holds the keys. No jargon on our end.
- Day 3
The walkthrough
We visit, poke around, and photograph the closet. Don’t tidy up first. We’ve seen it all.
- Day 7
The report
Plain English, fixes ranked, and one fixed price for the work. You decide what happens next.
- Day 14
Hardened, handed off
Backups tested, old logins gone, and a one-page “who to call” taped by the front desk.
Free, one page
Your HIPAA year, on one page
The annual risk analysis shouldn’t be a December panic. We keep a four-season checklist for clinics, and we’ll email you a copy.
Brooklyn clinics, this one’s for you
Ready to lock it down? Text us.
A $750 assessment or a $1,200 overhaul, flat, in writing. Call, text, or send the form and we’ll reply the same business day.
(917) 696-6178- info@sorvanamanaged.com
- Hours
- Mon–Thu 8am–5pm · Fri to 3pm
- Office
- 92 Prospect Park West 1C, Brooklyn, NY 11215
92 Prospect Park West 1CDrop the pin in Maps