(917) 696-6178

About Sorvana · Brooklyn, NY

You want an IT person who gets a three-chair practice. Meet the crew.

We’re a small Brooklyn outfit that only works with small medical and dental offices. No enterprise jargon, no hourly meter, no vanishing act after the invoice.

Say hi to us
Flat-lay of a clinic back-office desk with a laptop, security key, dental mirror and a sticky note Back office, 7:50am

The short story

Why we only do small clinics

Sorvana started the way most small-office IT stories do: a friend with a dental practice texted, “can you look at our computers?” What we found was a shared login taped under the keyboard, a backup drive that hadn’t finished a backup in months, and a router from the ISP that nobody had ever logged into.

Nothing scary or exotic. Just the normal stuff that piles up when there’s no “IT person” on the payroll and the front desk is busy being the front desk.

Big-company security advice doesn’t fit a three-chair office. So we built the small version.

Today we’re based on Prospect Park West and work with medical and dental practices around Brooklyn. We stay small on purpose, so whoever answers your text is the same person who walked your office last month.

How we think about it

Four house rules we don’t bend

  1. Price first, work second.

    Every engagement gets a flat number in writing before we visit. $750 for the risk assessment, $1,200 for the overhaul. If we find something big mid-job, we stop and ask you.

  2. Reports a human can read.

    Your office manager shouldn’t need a translator. Every finding gets a plain sentence and a “do this Monday / this quarter / eventually” tag.

  3. We work around your chairs.

    Changes happen at lunch or after Friday’s 3pm close, never while a patient is mid-cleaning or an imaging PC is in use.

  4. We won’t sell you a badge.

    No vendor can make you “HIPAA certified.” We give you the technical fixes and the security risk analysis the rules expect. Policies and training stay yours, and we’ll say so.

What a site visit looks like

A walkthrough day, hour by hour

Don’t tidy up first. Honestly, the messier closet tells us more.

  1. 8:30am

    We show up and say hi

    Quick chat with whoever opens the office. Who logs into what, and what always breaks.

  2. 9:15am

    Workstations, one by one

    Encryption, updates, accounts, antivirus. We note it all, touching nothing yet.

  3. 11:30am

    The closet and the router

    We photograph the cables, check the firewall, and trace where the backups really go.

  4. 12:30pm

    Lunch-hour readout

    A 30-minute chat with the team. A report follows within the week, with one flat price for the fixes.

Before we meet

What to have handy

You don’t need to prep much. This is the whole list.

Helpful to have
  • A rough count of computers, tablets and printers
  • The name of your practice software and your ISP
  • Whoever knows where the router lives
  • Any past IT invoice or login list, if one exists
Totally not needed
  • A tidy server closet
  • Passwords on a slip of paper (please don’t)
  • Technical vocabulary. Just say what’s bugging you
  • A closed office. We’ll work around your patients

Want specifics and prices? The services page has every line item.

Brooklyn clinics, this one’s for you

Ready to meet the crew?

A $750 security risk assessment or a $1,200 workstation and backup overhaul, flat, in writing. Text or call and we’ll reply the same business day.

(917) 696-6178
Send us a note info@sorvanamanaged.com
Hours
Mon–Thu 8am–5pm · Fri to 3pm
Office
92 Prospect Park West 1C, Brooklyn, NY 11215
Email
info@sorvanamanaged.com